ERIKA GLENN: HEALTHCARE OPERATIONS & CONNECTED LEADERSHIP ADVOCATE

Erika Glenn is a respected healthcare executive and the Chief Operating Officer at Cecelia Health, bringing more than 20 years of experience in operational leadership, organizational transformation, and culture-driven growth. Over the course of her career, she has held senior roles within major healthcare organizations, leading large teams and complex business units while driving operational excellence and measurable results. Her leadership combines strong strategic execution with a deep commitment to building environments where both people and performance can thrive.

Throughout her professional journey, Erika has demonstrated a remarkable ability to scale organizations and guide high-impact initiatives. She has successfully expanded teams from dozens of employees to more than 850 professionals across multiple time zones, while managing business units responsible for more than $200 million in profit and loss. Under her leadership, organizations have achieved consistent double-digit year-over-year growth, supported by clear operational strategy, strong team alignment, and a focus on delivering value to patients and partners alike.

A pivotal moment in Erika’s leadership path came through her personal experience with burnout, which reshaped her understanding of sustainable leadership and workplace culture. This experience inspired her to become a vocal advocate for connection-driven leadership, a philosophy she shares through speaking engagements and her two TEDx talks, which together have reached more than two million viewers. In these talks, she explores the importance of human connection, resilience, and purpose in building healthier and more effective organizations.

Beyond her executive responsibilities, Erika continues to contribute as a speaker, board member, and advisor, championing leadership approaches that prioritize authenticity, empathy, and long-term sustainability. Through her work, she encourages leaders to create cultures where people feel supported, valued, and empowered, demonstrating that when organizations lead with connection and purpose, both individuals and businesses can achieve lasting success.